Contact
How to reach us
For order questions, returns, specification queries or anything about a policy on this site, email [email protected] or call +1 212 555 0142. Messages are answered in the order they arrive, Monday to Friday.
What to include
- Your order number, if the question is about a purchase.
- The email address used at checkout, so we can find the order.
- Photographs, for anything that arrived damaged.
Response times
Most emails are answered within one business day, and returns are processed in the order they reach us. If you have not heard back within two business days, send a follow-up rather than assuming the message was ignored; spam filters occasionally catch a first reply.
Business details
The registered business name, postal address and any licence or tax numbers for this store must be supplied by the operator before this store accepts live orders. We do not publish invented details in the meantime, and we do not accept orders from anyone under 18.
Contact
Questions about an order, a specification or a policy on this page go to [email protected] or +1 212 555 0142. We answer in the order messages arrive, Monday to Friday. The registered business name, postal address and any licence or tax numbers for this store must be supplied by the operator before this store accepts live orders.